Because email in these folders will be periodically deleted, do not use them to store important emails you want to keep. These folders are intended only to store unwanted emails. If you use Exchange, don’t store important emails in your Deleted Items or Junk E-mail folders.
Don’t store important emails in your Trash or Junk folders. Organizing email this way is better (and safer) than storing messages in folders designated for deleted email and spam email. 
For example, create a mailbox called “Work” for work-related email.
If you need to organize and store email efficiently, create separate mailbox folders.
Create mailbox folders to store and organize your email. A clean Inbox leads to faster email and better performance an Inbox clogged with email can result in slow load times and possibly even email corruption. Try to keep your Inbox clean by moving important emails to separate mailboxes and deleting unwanted ones. Use your Inbox as a point of delivery rather than storage space. We encourage you to follow these best practices as they benefit all email users. Office 365 will continue to remove email each day that meets the criteria. Email messages stored in any mailbox folder other than Deleted Items or Junk E-mail will not be affected, regardless of how old they are.Īll email messages that meet the criteria outlined above will be automatically removed. Emails in your Deleted Items or Junk E-mail folders in. Emails stored in your Junk E-Mail folders for 30 days. Emails stored in Deleted Items for 30 days. Only email that meets the following criteria will be removed by the system automatically: In Office 365, emails placed in the Deleted Items and Junk E-mail folders are automatically removed from your account. To help you manage unwanted email, old, deleted emails and spam emails are automatically removed from your account.
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